HVAC Careers

Ernst Heating & Cooling is looking for a full-time residential comfort systems sales representative. We are a growing and established family-run business based out of Hamel and servicing most of Madison County as well as parts of Jersey, Bond, and Macoupin counties. An experienced in-home salesperson is best suited for this position. Some great areas of in-home sales experience outside the HVAC industry would be window and siding sales, garage door sales, or landscaping sales. We are looking for a motivated person that is used to making $100K or more.

Job Expectations

The Sales Rep is responsible for all aspects of the sales process:

• Meet or exceed monthly sales goals by using proper sales techniques, account management, and problem-solving
• Follow up on all assigned leads in a timely professional manner
• Self-generate a portion of leads
• Perform Manual J load calculations
• Maintain a thorough knowledge of Ernst Heating & Cooling’s products and services
• Prepare proposals
• Use the Customer Relationship Management software and procedures to provide status, follow up, and sales reporting
• Coordinate with installation department
• Promptly follow up with customers to determine satisfaction and to acquire leads, referrals, testimonials, and the satisfaction survey

Date Posted: 4/25/19

Valid Through: 5/31/18

The Service Technician’s primary responsibility will be to diagnose and troubleshoot HVAC equipment, indoor comfort, energy efficiency, and related problems on demand emergency service calls. If no demand calls are available he/she may perform routine maintenance on HVAC equipment and identify (potential) problems affecting current or future performance of equipment and identify sales opportunities. He/she must present options, service agreements, and pricing to customers in a clear, polite, and respectful manner. The Service Technician must complete approved repairs/improvements in a timely manner, leave a clean and orderly work area, collect payment, fill out paperwork properly, and make our customers delighted so they will always call us for their HVAC needs. The nature of a small business is that most team members will have to perform multiple duties.

Job Expectations

• Average at least 40 hours per week
• Overtime as required
• On call evenings and over weekends as required
• Routinely work outside and in basements. May work in crawlspaces and attics.
• Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.

To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, kneel, use hands to finger, handle controls; hear, and talk.  The employee frequently is required to reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Application Requirements

• 2+ years of experience as an HVAC installation, maintenance, or service technician or comparable education
• Ability to communicate clearly in a friendly, personable way with customers and coworkers.
• EPA-certified
• Valid social security card, driver’s license and a clean driving record
• Well groomed, neat appearance. Facial hair is allowed but must be well kept. No visible tattoos or piercings.
• Able to quickly troubleshoot problems
• Strong attention to detail with a desire and ability to complete the job correctly the first time
• Understands and willing to follow proper safety techniques
• Ability to follow controls/wiring schematic
• Ability to braze/solder/weld
• Be able to operate a tablet for presenting repair options and completing paperwork
• Service Technician must provide their own hand tools
• NATE-certification a plus

Date Posted: 09/30/19

Valid Through: 11/30/19

The Maintenance Technician is responsible for performing routine maintenance on HVAC equipment.  He/she must identify (potential) problems affecting current or future performance of equipment and identify sales opportunities. Maintenance Technician must present options, service agreements, and pricing to customers in a clear, polite, and respectful manner. Complete approved repair/improvement if qualified to do so. Otherwise communicate with Dispatcher to coordinate a Service Technician to complete the repair/improvement. Leave a clean and orderly work area, collect payment, fill out paperwork properly, and make our customers delighted so will always call us for their HVAC needs. The nature of a small business is that most team members will have to perform multiple duties.

Job Expectations

• Average at least 40 hours per week
• Overtime as required
• Routinely work outside and in basements. May work in crawlspaces and attics.
• Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.

To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, kneel, use hands to finger, handle controls; hear, and talk.  The employee frequently is required to reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Application Requirements

• High School Diploma
• Attending Vocational School (recommended)
• Ability to communicate clearly in a friendly, personable way with customers and coworkers.
• EPA-certified
• Valid social security card, driver’s license and a clean driving record
• Well groomed, neat appearance. Facial hair is allowed but must be well kept. No visible tattoos or piercings.
• Able to quickly troubleshoot problems
• Strong attention to detail with a desire and ability to complete the job correctly the first time
• Understands and willing to follow proper safety techniques
• Be able to operate a tablet to present repair/improvement options to customers and complete paperwork
• Maintenance Technician must provide their own hand tools

Date Posted: 1/1/18

Valid Through: 7/31/18