The choice of any contractor to work on your home or business premises should be based on more than clever advertising. This is particularly true when choosing an HVAC contractor, since they’ll be working on probably the main physical investment in your home — your cooling and heating system. These complex systems contain electrical and electronic parts, high-pressure refrigerant, and often propane or natural gas used as a fuel.
Aside from safety, ensuring that your HVAC system is functioning at maximum efficiency is a priority; poor performance translates directly into wasted money.
The lowest bid you receive may not be the best. Factors that should be kept in mind include:
A great local reputation. Nothing is more telling than advice from friends and neighbors. Ernst Heating & Cooling is an authorized Lennox sales and installation outlet; this means we must – and do – maintain at least a 95 percent “entirely satisfied” rating in ongoing customer surveys conducted by the Lennox company. The surveys cover both installation and service work.
Personal attention. No HVAC company can give an accurate installation quote over the phone. Ernst Heating & Cooling technicians cover the Metro-East area, and can design a custom installation that will best meet your personal needs. Every single proposal is backed by our “Agreement Pricing”guarantee: There will be no surprises. The cost of equipment, parts, labor and even tax are detailed, and the price on the document will be the price you pay. Guaranteed.
Training. Choose an HVAC contactor whose technicians are well trained with up-to-date information. Complete familiarity with today’s high-efficiency equipment is necessary to give you access to the best designed, most economic options. They will also ensure your installation is properly sized to your requirements, rather than basing a quote on the equipment you already have.
All Ernst Heating & Cooling technicians are experts in repair, replacement and installation. Contact us to schedule an appointment for a personal, on-site consultation. All of our work is covered by a 100 percent satisfaction guarantee.
Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). For more information about choosing an HVAC contractor and other HVAC topics, download our free Home Comfort Resource guide.