When Your Heat Pump Ices Over, Here’s What to Do

Posted On: February 02, 2014

When the temperature gets cold, it’s good to know that your heat pump will keep your family warm. Unfortunately, sometimes the heat pump’s outside unit (the compressor/condenser) may become encased in ice, inhibiting the heat-exchange process and reducing heating efficiency, or potentially shutting down the heat pump altogether. Unless the problem is a mechanical malfunction, it should be easy to fix yourself if you know what to do.

The first thing you should do is turn off the unit. If ice builds up around the outside fan motor, it can damage the sensitive components. Unless it’s very cold outside, you can try using the garden hose or warm water from inside to defrost the unit. Never use an ice pick or any other sharp object to break up the ice, as this can puncture the copper coils or damage the fragile fins.

After you’ve defrosted your unit, check for the reason the heat pump froze up. Look for leaves or other debris that may be limiting airflow, and use your garden hose and sprayer to remove the blockage. Check for any gutters that may be leaking on your unit and repair them. Make sure your heat pump condenser/compressor is flat and level, as settling may have caused it to shift and water is accumulating. Clear away any snow or ice that’s adjacent to the unit.

If it freezes again, the problem is likely mechanical, and it’s time to call a service professional. If you do need to call an HVAC repair company, you should be aware of some of the things they will look for.

  • Bad defrost timer or control
  • Bad defrost thermostat
  • Malfunctioning reversing valve
  • Improperly functioning fan motor
  • Low refrigerant

If you find that you need the help of a professional or if you have any other questions about your heating system, please contact the pros at Ernst Heating & Cooling. From Alton and Bethalto to Maryville and Staunton, we’ve been keeping southwest Illinois communities comfortable for more than 50 years.

Our goal is to help educate our customers in Hamel, Alton, Glen Carbon, Highland, Greenville, and Troy, Illinois and surrounding areas about energy and home comfort issues (specific to HVAC systems).  For more information, download our free Home Comfort Resource guide. 

Image courtesy of Shutterstock

Service in Hours- Not Days
What People Are Saying About Ernst
  Reviews for Ernst Heating & Cooling

146 customer reviews

Average rating:5

 
  Very pleased with...
Roger Ernst could not have been more informative. He came to the farm to see what we wanted done and then got back to...
by Richard H on 01/17/2018
  Quick to respond...
Technician Chris did a great job in determining exact issues with my HVAC and had everything up and running when he...
by wayne b on 01/15/2018
  great on time...
The tech was here at the appointed time, he knew exactly what to do and was done in good time. The price was as...
by Dave D on 01/12/2018
  Service was very...
Ernst was very helpful in helping to resolve our problem. The plumbers reporting to review the problem as well as...
by roger m on 01/11/2018
  They were out the...
they have installed and repaired both my heating and cooling in my residence. I would recommend them for new purchases...
by matthew v on 01/07/2018
More Verified Reviews
Service in Hours- Not Days
These 3 Things Will Ruin Your Furnace

Your furnace is likely one of the larger investments you'll make in your home, so of course you want to do everything you can to protect...